How to cancel your Stammer.ai subscription

Modified on Thu, 27 Jul, 2023 at 4:23 PM

Step 1: Log in to your admin account on app.stammer.ai.

Step 2: Navigate to the "Account" section on your dashboard.

Step 3: Within "Account", select "Billing Usage & Settings".



Step 4: Look for the section titled "Billing Preferences".

Step 5: Here, you'll find an option to "Cancel Your Subscription". Click on it.

Step 6: You'll see a red "Terminate" button. Click on it and follow the on-screen instructions to confirm cancellation.

  • Please note that your subscription will cancel at the end of your current billing period, at which point your account will be deactivated. 
  • Additionally, all data associated with your chatbots will be deleted, as we scrub data from deactivated accounts from our database servers every 14 days. 
  • Please ensure you have saved any important information or data elsewhere prior to cancelling your subscription.






Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article